Colloquent

WhatsApp Business Platform · Tech Provider

Customer conversations on WhatsApp, run properly.

A shared inbox your whole team works from, templates that get approved, broadcasts paced against your real sending limits, and opt-out that is actually enforced — on Meta’s official platform.

Request access See how it works
  • 24hservice window tracked, so a free reply never quietly becomes a paid template
  • 0marketing messages to anyone who has said stop
  • 1 DBper customer — isolation that is structural, not a query filter

Shared inbox

  • Hi — has my order shipped?Asha · 10:24
  • It went out this morning, Asha. Here is the tracking link.Priya · 10:25 · within the 24h window
  • Perfect, thank you!Asha · 10:26

What it does

Four things, done without caveats.

Everything here is enforced by the product rather than left to a policy document and good intentions.

  • Shared inbox

    Every conversation in one place, assigned to a person, with history attached to the customer rather than to a handset.

  • Templates that pass

    Compose, submit and track approval in-product. Category changes, pauses and rejections are reflected as Meta reports them.

  • Broadcasts with brakes

    Audiences are paced against the messaging limit your whole portfolio shares, so a campaign cannot spend your quality rating.

  • Consent, enforced

    STOP is honoured on typed replies and button taps, in the languages your customers use, on every sending path without exception.

How it works

Connected in an afternoon, and yours to take away.

You connect your own WhatsApp Business Account through Meta’s Embedded Signup. The number stays yours throughout.

  • Apply

    Tell us who you are and how you intend to message. A person reads it, usually within one business day.

  • Connect

    Meta’s Embedded Signup links your own WhatsApp Business Account. We never ask for your Meta password.

  • Send

    Import contacts with their consent, submit your templates, and start with a small audience while the number warms up.

Built to be checked

The unglamorous half, which is the half that fails.

  • Isolation that is structural

    Every customer’s conversations live in their own database, not in shared tables behind a tenant column. A query that forgets a filter cannot reach another customer’s data, because the data is not in the database being queried.

  • Written down, and checkable

    Retention periods, what an erasure keeps and why, and every sub-processor are published rather than summarised. The deletion page states what deletion cannot reach, because a half-honoured deletion described as complete is worse than a refusal.

Talk to a person about your use case.

We review every application by hand, because approving someone who plans to message people who never opted in costs every other business on the platform.

Email [email protected] +91 888 2222 826

Received a message and want your data removed? You do not need an account with us. Data deletion sets out exactly what is deleted, what is kept, and why — including the parts that deletion cannot reach.